kefu/app/admin/model/KefuLog.php

<?php

namespace app\admin\model;

use app\BaseModel;


class KefuLog extends BaseModel
{
    
    // protected $autoWriteTimestamp = true;
    // protected $createTime = 'created_at';
    // protected $updateTime = 'updated_at';

    //客服对接记录表：type:类型：1主动接线；2转接接线；3自动接线
    public static function addData($cs_uid, $user_id, $type) {
        
        return self::create([
            'cs_uid' => $cs_uid,
            'user_id' => $user_id,
            'type' => $type,
            'status' => 0,
            'created_at' => date('Y-m-d H:i:s')
        ]);
    }

    //客服对接结束
    public static function endData($cs_uid, $user_id) {
        
        $info = self::where('cs_uid', $cs_uid)->where('user_id', $user_id)->where('status', 0)->find();
        if ($info) {
            $info->status = 1;
            $info->updated_at = date('Y-m-d H:i:s');
            $info->save();
        }
    }

}