success($data); } /** * @api {get} /today 今日在线客服列表 */ public function today() { try { $params = $this->request->param(); $page = $params['page'] ?? 1; $limit = $params['limit'] ?? 15; $query = Admin::alias('admin')->join('kefu_work', 'kefu_work.admin_id = admin.id', 'left'); if (isset($params['is_online'])) { $query->where('is_online', $params['is_online']); } $count = $query->count(); $list = $query->field(['admin.*', 'kefu_work.chat_num','kefu_work.transfer_num','kefu_work.intervention_num','kefu_work.completed_num']) ->order('admin.id', 'asc') ->limit($limit) ->page($page) ->select(); foreach ($list as &$value) { $value['chat_num'] = intval($value['chat_num']); $value['transfer_num'] = intval($value['transfer_num']); $value['intervention_num'] = intval($value['intervention_num']); $value['completed_num'] = intval($value['completed_num']); $value['inprocess'] = 0;//进行中 $value['unprocessed'] = 0;//待处理 } } catch (Exception $e) { return $this->error($e->getMessage()); } return $this->success(['count' => $count, 'list' => $list]); } /** * @api {get} /list 客服数据展板列表 */ public function list() { try { $params = $this->request->param(); $page = $params['page'] ?? 1; $limit = $params['limit'] ?? 15; $query = KefuWork::alias('kefu_work')->join('admin', 'kefu_work.admin_id = admin.id', 'left'); if (isset($params['is_online'])) { $query->where('is_online', $params['is_online']); } if (!empty($params['start_time'])) { $query->where('kefu_work.created_at', '>=', $params['start_time'].'00:00:00'); } if (!empty($params['end_time'])) { $query->where('kefu_work.created_at', '<=', $params['end_time'].'23:59:59'); } $count = $query->count(); $list = $query->field(['admin.username','admin.nickname','admin.is_online', 'kefu_work.*']) ->order('kefu_work.id', 'desc') ->limit($limit) ->page($page) ->select(); foreach ($list as &$value) { // $value['chat_num'] = intval($value['chat_num']); // $value['transfer_num'] = intval($value['transfer_num']); // $value['intervention_num'] = intval($value['intervention_num']); // $value['completed_num'] = intval($value['completed_num']); // $value['inprocess'] = 0;//进行中 // $value['unprocessed'] = 0;//待处理 } } catch (Exception $e) { return $this->error($e->getMessage()); } return $this->success(['count' => $count, 'list' => $list]); } //客服签到 public function sign() { try { $admin_id = $this->admin_id; KefuWork::addNum($admin_id, 'sign_num');//客服签到次数更新 //签到记录 Sign::create([ 'admin_id' => $admin_id, ]); } catch (\Exception $e) { return $this->error($e->getMessage()); } } }