setName('user:timeout') ->setDescription('用户会话检测'); } public function execute(Input $input, Output $output) { $config = Config::whereIn('field',['kefu_timeout_reminder','kefu_timeout_warning','user_timeouted_warning', 'user_timeout_warning','user_inline_finished'])->column('val', 'field'); $user_timeout_warning = 0; if (isset($config['user_timeout_warning']) && $config['user_timeout_warning'] > 0) { $user_timeout_warning = $config['user_timeout_warning']; //用户等待即将超时预警 $list = User::where('status', 1)->where('is_online', 1)->where('service_status', 1) ->where('service_start', '<=', time() - $user_timeout_warning) ->select() ->toArray(); $this->sendMessage($list, 1); } if (isset($config['user_timeouted_warning']) && $config['user_timeouted_warning'] > 0) { $user_timeouted_warning = $config['user_timeouted_warning']; //用户等待已超时预警 $list = User::where('status', 1)->where('is_online', 1)->where('service_status', 1) ->where('service_start', '<=', time() - $user_timeouted_warning) ->where(function($query) use ($user_timeout_warning){ if ($user_timeout_warning > 0) { $query->where('service_start', '>', time() - $user_timeout_warning); } }) ->select() ->toArray(); $this->sendMessage($list, 2); } $kefu_timeout_warning = 0; if (isset($config['kefu_timeout_warning']) && $config['kefu_timeout_warning'] > 0) { $kefu_timeout_warning = $config['kefu_timeout_warning']; //用户服务中-即将超时预警时间 $list = User::where('status', 1)->where('is_online', 1)->where('service_status', 2) ->where('service_start', '<=', time() - $kefu_timeout_warning) ->select() ->toArray(); $this->sendMessage($list, 3); } if (isset($config['kefu_timeout_reminder']) && $config['kefu_timeout_reminder'] > 0) { $timeout_reminder = $config['kefu_timeout_reminder']; //用户服务中-已超时提醒 $list = User::where('status', 1)->where('is_online', 1)->where('service_status', 2) ->where('service_start', '<=', time() - $timeout_reminder) ->where(function($query) use ($kefu_timeout_warning){ if ($kefu_timeout_warning > 0) { $query->where('service_start', '>', time() - $kefu_timeout_warning); } }) ->select() ->toArray(); $this->sendMessage($list, 4); } if (isset($config['user_inline_finished']) && $config['user_inline_finished'] > 0) { $user_inline_finished = $config['user_inline_finished'] * 60; //会员离线后自动结束会话时间 $list = User::where('is_online', 0)->whereIn('service_status', [0,1,2]) ->where('offline_time', '<=', time() - $user_inline_finished) ->select() ->toArray(); foreach($list as $user) { User::where('user_id', $user['user_id'])->update(['service_status' => 3, 'service_start' => time()]); KefuTime::endData($user['cs_uid'], 3); //结束接线时间 //通知客服已结束 wsSendMsg($user['cs_uid'],'handleChat',['user_id'=>$user['user_id']]); } } } /** * 发送提醒通知 */ public function sendMessage($list, $type) { foreach($list as $user) { //通知客服已结束 wsSendMsg($user['cs_uid'],'timeout',['user_id'=>$user['user_id'], 'type'=>$type]); } } }