1
0

ServiceWorkLogic.php 22 KB

123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279280281282283284285286287288289290291292293294295296297298299300301302303304305306307308309310311312313314315316317318319320321322323324325326327328329330331332333334335336337338339340341342343344345346347348349350351352353354355356357358359360361362363364365366367368369370371372373374375376377378379380381382383384385386387388389390391392393394395396397398399400401402403404405406407408409410411412413414415416417418419420421422423424425426427428429430431432433434435436437438439440441442443444445446447448449450451452453454455456457458459460461462463464465466467468469470471472473474475476477478479480481482483484485486487488489490491492493494495496497498499500501502503504505506507508509510511512513514515516517518519520521522523524525526527528529530531532533534535536537538539540541
  1. <?php
  2. // +----------------------------------------------------------------------
  3. // | likeadmin快速开发前后端分离管理后台(PHP版)
  4. // +----------------------------------------------------------------------
  5. // | 欢迎阅读学习系统程序代码,建议反馈是我们前进的动力
  6. // | 开源版本可自由商用,可去除界面版权logo
  7. // | gitee下载:https://gitee.com/likeshop_gitee/likeadmin
  8. // | github下载:https://github.com/likeshop-github/likeadmin
  9. // | 访问官网:https://www.likeadmin.cn
  10. // | likeadmin团队 版权所有 拥有最终解释权
  11. // +----------------------------------------------------------------------
  12. // | author: likeadminTeam
  13. // +----------------------------------------------------------------------
  14. namespace app\adminapi\logic\works;
  15. use app\api\logic\PerformanceLogic;
  16. use app\common\model\dict\DictData;
  17. use app\common\model\master_worker\MasterWorker;
  18. use app\common\model\master_worker\MasterWorkerAccountLog;
  19. use app\common\model\performance\PerformanceRules;
  20. use app\common\model\recharge\OrderGoods;
  21. use app\common\model\recharge\RechargeOrder;
  22. use app\common\model\spare_part\SparePart;
  23. use app\common\model\works\ServiceWork;
  24. use app\common\logic\BaseLogic;
  25. use app\common\model\works\ServiceWorkAllocateWorkerLog;
  26. use app\common\model\works\ServiceWorkLog;
  27. use app\common\model\works\ServiceWorkSpare;
  28. use app\workerapi\logic\ServiceWorkerAllocateWorkerLogic;
  29. use app\workerapi\logic\ServiceWorkLogLogic;
  30. use think\db\Query;
  31. use think\Exception;
  32. use think\facade\Db;
  33. /**
  34. * ServiceWork逻辑
  35. * Class ServiceWorkLogic
  36. * @package app\adminapi\logic\works
  37. */
  38. class ServiceWorkLogic extends BaseLogic
  39. {
  40. /**
  41. *
  42. * @return false|void
  43. */
  44. public static function pickWork($params)
  45. {
  46. Db::startTrans();
  47. try {
  48. $work = ServiceWork::where(['master_worker_id'=>$params['user_id'],'work_sn'=>$params['work_sn']])->findOrEmpty();
  49. if($work->isEmpty()){
  50. throw new Exception('工单不存在');
  51. }
  52. $receive_time = time();
  53. $work->work_status = 2;//待联系
  54. $work->service_status = 1;//服务中
  55. $work->receive_time = $receive_time;
  56. $work->save();
  57. //添加变更日志
  58. $work_log = [
  59. 'work_id'=>$work->id,
  60. 'master_worker_id'=>$work->master_worker_id,
  61. 'opera_log'=>'编号['.$params['user_info']['worker_number'].']'.$params['user_info']['real_name'].'于'.date('y-m-d H:i:s',$receive_time).'领取了工单',
  62. ];
  63. ServiceWorkLogLogic::add($work_log);
  64. Db::commit();
  65. }
  66. catch (\Exception $e) {
  67. Db::rollback();
  68. self::setError($e->getMessage());
  69. return false;
  70. }
  71. }
  72. /**
  73. * 预约成功,等待上门
  74. * @return false|void
  75. */
  76. public static function appointWork($params)
  77. {
  78. Db::startTrans();
  79. try {
  80. $work = ServiceWork::where(['master_worker_id'=>$params['user_id'],'work_sn'=>$params['work_sn']])->findOrEmpty();
  81. if($work->isEmpty()){
  82. throw new Exception('工单不存在');
  83. }
  84. if($work->work_status != 2){
  85. throw new Exception('请勿重复点击');
  86. }
  87. //验证更改的预约时间必须是在领单时间内的半小内修改,否则不允许修改
  88. if(strtotime($work->appointment_time) != strtotime($params['appointment_time']) && (time()-strtotime($work->receive_time))>1800){
  89. throw new Exception('距离领单时间已超过半小时,无法修改预约时间,请联系客服');
  90. }
  91. $work->work_status = 3;//待上门
  92. $work->appointment_time = strtotime($params['appointment_time']);
  93. $work->save();
  94. //添加变更日志
  95. $work_log = [
  96. 'work_id'=>$work->id,
  97. 'master_worker_id'=>$work->master_worker_id,
  98. 'opera_log'=>'编号['.$params['user_info']['worker_number'].']'.$params['user_info']['real_name'].'于'.date('y-m-d H:i:s',time()).'联系了客户,确认了于'.$params['appointment_time'].$params['address'].'预约上门',
  99. ];
  100. ServiceWorkLogLogic::add($work_log);
  101. Db::commit();
  102. }
  103. catch (\Exception $e) {
  104. self::setError($e->getMessage());
  105. return false;
  106. }
  107. }
  108. /**
  109. * 师傅确认上门
  110. * @param $params
  111. * @return false|void
  112. */
  113. public static function confirmDoor($params)
  114. {
  115. Db::startTrans();
  116. try {
  117. $work = ServiceWork::where(['master_worker_id'=>$params['user_id'],'work_sn'=>$params['work_sn']])->findOrEmpty();
  118. if($work->isEmpty()){
  119. throw new Exception('工单不存在');
  120. }
  121. $order = RechargeOrder::where(['sn'=>$params['order_sn'],'work_id'=>$work['id']])->findOrEmpty();
  122. if($order->isEmpty()){
  123. throw new Exception('订单不存在');
  124. }
  125. if($work->work_status != 3){
  126. throw new Exception('请勿重复点击');
  127. }
  128. $work->work_status = 4;//已上门
  129. $work->save();
  130. //添加变更日志
  131. $work_log = [
  132. 'work_id'=>$work->id,
  133. 'master_worker_id'=>$work->master_worker_id,
  134. 'opera_log'=>'编号['.$params['user_info']['worker_number'].']'.$params['user_info']['real_name'].'于'.date('y-m-d H:i:s',time()).'于'.date('Y-m-d H:i:s',time()).'已上门',
  135. ];
  136. ServiceWorkLogLogic::add($work_log);
  137. Db::commit();
  138. }
  139. catch (\Exception $e) {
  140. Db::rollback();
  141. self::setError($e->getMessage());
  142. return false;
  143. }
  144. }
  145. /**
  146. * 师傅确认报价单
  147. * @param $params
  148. * @return false|void
  149. */
  150. public static function confirmPrice($params)
  151. {
  152. Db::startTrans();
  153. try {
  154. $work = ServiceWork::where(['master_worker_id'=>$params['user_id'],'work_sn'=>$params['work_sn']])->findOrEmpty();
  155. if($work->isEmpty()){
  156. throw new Exception('工单不存在');
  157. }
  158. //搜索待支付订单
  159. $paid_order = RechargeOrder::where(['work_id'=>$work['id'],'pay_status'=>1])->findOrEmpty()->toArray();
  160. if(empty($paid_order)){
  161. throw new Exception('订单错误');
  162. }
  163. if($work->work_status != 4){
  164. throw new Exception('请勿重复操作');
  165. }
  166. // 关联配件信息.计算配件总价 id company_price original_price offering_price number
  167. $spare_total = 0;
  168. isset($params['spare_parts']) && $params['spare_parts'] && $params['spare_parts'] = json_decode($params['spare_parts'], true);
  169. if(isset($params['spare_parts']) && $params['spare_parts']){
  170. $spare_parts = $params['spare_parts'];
  171. foreach ($spare_parts as $spare){
  172. $spare_total += $spare['company_price']*$spare['number'];
  173. }
  174. $work->spare_total = $spare_total;
  175. $service_work_spare = ServiceWorkSpare::where(['service_work_id'=>$work['id']])->findOrEmpty();
  176. if($service_work_spare->isEmpty()){
  177. //新增
  178. $service_work_spare = ServiceWorkSpare::create([
  179. 'service_work_id'=>$work['id'],
  180. 'spare_parts'=>$params['spare_parts'],
  181. 'remark'=>''
  182. ]);
  183. }else{
  184. //修改
  185. $service_work_spare->spare_parts = $params['spare_parts'];
  186. $service_work_spare->save();
  187. }
  188. $work->service_work_spare_id = $service_work_spare->id;
  189. }
  190. // order_amount 原 = $params['amount'] 修改为 = 配件总价 + 服务尾款
  191. $order_amount = $params['amount'] + $spare_total;
  192. //定金存在尾款结算功能,全款直接提交
  193. if($paid_order['payment_type']==1){
  194. $un_order = RechargeOrder::where(['work_id'=>$work['id'],'pay_status'=>0])->findOrEmpty();
  195. if($un_order->isEmpty()){
  196. //新增待支付尾款
  197. $order_data = [
  198. 'order_type'=>$paid_order['order_type'],
  199. 'sn'=>generate_sn(\app\common\model\orders\RechargeOrder::class, 'sn'),
  200. 'work_id'=>$paid_order['work_id'],
  201. 'user_id'=>$paid_order['user_id'],
  202. 'payment_type'=>2,
  203. 'order_total'=>$order_amount,
  204. //'order_amount'=>$params['amount'],
  205. 'order_amount'=>$order_amount,
  206. 'order_terminal'=>$paid_order['order_terminal']
  207. ];
  208. RechargeOrder::create($order_data);
  209. }else{
  210. //修改尾款信息
  211. $un_order->order_total = $order_amount;
  212. //$un_order->order_amount = $params['amount'];
  213. $un_order->order_amount = $order_amount;
  214. $un_order->save();
  215. }
  216. //更新服务费用
  217. $work->service_fee = $paid_order['paid_amount']+$params['amount'];
  218. }
  219. //总工单费用
  220. $work->work_total = $order_amount + $paid_order['paid_amount'];
  221. $work->work_images = $params['work_images'];
  222. $work->user_confirm_status = 1;//待确认报价
  223. $work->save();
  224. //添加变更日志
  225. $work_log = [
  226. 'work_id'=>$work->id,
  227. 'master_worker_id'=>$work->master_worker_id,
  228. 'opera_log'=>'编号['.$params['user_info']['worker_number'].']'.$params['user_info']['real_name'].'于'.date('y-m-d H:i:s',time()).'于'.date('Y-m-d H:i:s',time()).'提交了报价单',
  229. ];
  230. ServiceWorkLogLogic::add($work_log);
  231. Db::commit();
  232. }
  233. catch (\Exception $e) {
  234. Db::rollback();
  235. self::setError($e->getMessage());
  236. return false;
  237. }
  238. }
  239. /**
  240. * 师傅确认服务完成
  241. * @param $params
  242. * @return false|void
  243. */
  244. public static function confirmServiceFinish($params)
  245. {
  246. Db::startTrans();
  247. try {
  248. $work = ServiceWork::where(['master_worker_id'=>$params['user_id'],'work_sn'=>$params['work_sn']])->findOrEmpty();
  249. if($work->isEmpty()){
  250. throw new Exception('工单不存在');
  251. }
  252. if($work->user_confirm_status !=2){
  253. throw new Exception('请勿重复操作');
  254. }
  255. $work->finished_images = $params['finished_images'];
  256. $work->user_confirm_status = 3;//待确认服务完成
  257. $work->save();
  258. //添加变更日志
  259. $work_log = [
  260. 'work_id'=>$work->id,
  261. 'master_worker_id'=>$work->master_worker_id,
  262. 'opera_log'=>'编号['.$params['user_info']['worker_number'].']'.$params['user_info']['real_name'].'于'.date('y-m-d H:i:s',time()).'于'.date('Y-m-d H:i:s',time()).'提交了待用户确认服务完成',
  263. ];
  264. ServiceWorkLogLogic::add($work_log);
  265. Db::commit();
  266. } catch (\Exception $e) {
  267. Db::rollback();
  268. self::setError($e->getMessage());
  269. return false;
  270. }
  271. }
  272. public static function allocateWorker($params,$userInfo){
  273. Db::startTrans();
  274. try {
  275. $work = ServiceWork::findOrEmpty($params['id']);
  276. if($work->isEmpty()){
  277. throw new Exception('工单不存在');
  278. }
  279. if($work->work_status >=6 ){
  280. throw new \Exception('工单状态只能修改待结算之前的');
  281. }
  282. if($work->master_worker_id == $params['master_worker_id']){
  283. throw new \Exception('分配的师傅相同');
  284. }
  285. $worker = MasterWorker::where(['id'=>$params['master_worker_id'],'is_disable' =>0])->findOrEmpty();
  286. if($worker->isEmpty()){
  287. throw new \Exception('师傅不存在或被禁用');
  288. }
  289. if($worker->master_worker_id){
  290. MasterWorker::setWorktotal('dec',$worker->master_worker_id);
  291. }
  292. $work->master_worker_id = $params['master_worker_id'];
  293. $work->work_status = 1;
  294. $work->dispatch_time = time();
  295. MasterWorker::setWorktotal('inc',$params['master_worker_id']);
  296. $work->save();
  297. $work_log = [
  298. 'work_id'=>$work->id,
  299. 'master_worker_id'=>$work->master_worker_id,
  300. 'opera_log'=>'后台用户['.$userInfo['admin_id'].']'.$userInfo['name'].'于'.date('Y-m-d H:i:s',time()).'分配了师傅'.'编号['.$worker->worker_number.']'.$worker->real_name
  301. ];
  302. ServiceWorkerAllocateWorkerLogic::add($work_log);
  303. Db::commit();
  304. return true;
  305. }catch(\Exception $e){
  306. Db::rollback();
  307. self::setError($e->getMessage());
  308. return false;
  309. }
  310. }
  311. /**
  312. * 工单详情
  313. * @param $params
  314. * @return array|false
  315. */
  316. public static function detail($params){
  317. try {
  318. $result = ServiceWork::with([
  319. 'worker'=> function(Query $query) {
  320. $query->field('id,worker_number,real_name');
  321. },
  322. 'allocateWorkerLog' =>function(Query $query){
  323. $query->field('id,work_id,opera_log,create_time');
  324. },
  325. 'serviceWorkLog' =>function(Query $query){
  326. $query->field('id,work_id,opera_log,create_time');
  327. }
  328. ])->append(['id','work_status_text','service_status_text'])
  329. ->findOrEmpty($params['id'])->toArray();
  330. //师傅工单按钮状态
  331. $work_service_status = 0;
  332. $work_service_status_text = '待派单';
  333. //工单状态
  334. if($result['work_status'] == 1){
  335. $work_service_status = 1;
  336. $work_service_status_text = '待领单';
  337. }
  338. if($result['work_status'] == 2){
  339. $work_service_status = 2;
  340. $work_service_status_text = '预约上门';
  341. }
  342. if($result['work_status'] == 3){
  343. $work_service_status = 3;
  344. $work_service_status_text = '等待上门';
  345. if(date('Y-m-d') === date('Y-m-d',strtotime($result['appointment_time']))){
  346. $work_service_status = 4;
  347. $work_service_status_text = '确认上门';
  348. }
  349. }
  350. if($result['work_status'] == 4 and $result['user_confirm_status']==0){
  351. $work_service_status = 5;
  352. $work_service_status_text = '确认报价';
  353. }
  354. if($result['work_status'] == 4 and $result['user_confirm_status']==1){
  355. $work_service_status = 6;
  356. $work_service_status_text = '用户确认报价中';
  357. }
  358. if($result['work_status'] == 5 and $result['user_confirm_status']==2){
  359. $work_service_status = 7;
  360. $work_service_status_text = '完成服务';
  361. }
  362. if($result['work_status'] == 5 and $result['user_confirm_status']==3){
  363. $work_service_status = 8;
  364. $work_service_status_text = '用户确认完成服务中';
  365. }
  366. if($result['work_status'] ==6){
  367. $work_service_status = 9;
  368. $work_service_status_text = '待结算';
  369. }
  370. if($result['work_status'] ==7){
  371. $work_service_status = 10;
  372. $work_service_status_text = '已完结';
  373. }
  374. if($result['work_status'] ==8){
  375. $work_service_status = 11;
  376. $work_service_status_text = '已评价';
  377. }
  378. $result['work_service_status'] = $work_service_status;
  379. $result['work_service_status_text'] = $work_service_status_text;
  380. //搜索当前工单下的所有订单记录
  381. $result['pay_orders'] = RechargeOrder::with(['orderGoods'=>function(Query $query){
  382. $query->field('id,sn,goods_id,goods_name,goods_image,goods_number,good_unit,goods_size,goods_type,goods_brand,base_service_fee,service_total,service_fee')->order(['id'=>'desc']);
  383. }])->where(['work_id'=>$result['id']])->field('id as order_id,sn,order_type,pay_status,payment_type,pay_way,pay_time,order_amount,order_total,coupon_price,create_time')->order('id asc')->select()->toArray();
  384. $pay_status_data = DictData::where('type_value','pay_status')->column('name','value');
  385. $payment_type_data = DictData::where('type_value','payment_type')->column('name','value');
  386. $pay_way_data = DictData::where('type_value','pay_way')->column('name','value');
  387. $order_type_data = DictData::where('type_value','order_type')->column('name','value');
  388. $coupon_price = 0;
  389. foreach ($result['pay_orders'] as $k=>&$v){
  390. $v['pay_status_name'] = $pay_status_data[$v['pay_status']];
  391. $v['payment_type_name'] = $payment_type_data[$v['payment_type']];
  392. $v['pay_way_name'] = $pay_way_data[$v['pay_way']];
  393. $v['order_type_name'] = $order_type_data[$v['order_type']];
  394. $v['pay_time'] = $v['pay_time'] && is_numeric($v['pay_time']) ? date('Y-m-d H:i:s',$v['pay_time']):'';
  395. if($v['payment_type']!=1 and !empty($result['spare_total'])){
  396. $v['order_total'] = $v['order_total'] - $result['spare_total'];
  397. $v['order_amount'] = $v['order_amount'] - $result['spare_total'];
  398. }
  399. $coupon_price += $v['coupon_price'];
  400. }
  401. //汇总优惠卷额度
  402. $result['coupon_price'] = $coupon_price;
  403. //工单总支付金额
  404. $result['worker_account'] = $result['work_amount'];
  405. // 配件信息
  406. $result['spare_parts'] = [];
  407. if($result['service_work_spare_id']){
  408. $work_spare_parts = json_decode(ServiceWorkSpare::where('id',$result['service_work_spare_id'])->value('spare_parts'),true);
  409. $spare_parts = SparePart::where('id','in',array_column($work_spare_parts,'id'))
  410. ->field(['id', 'goods_category_id', 'spare_name', 'spare_image', 'spare_number', 'spare_unit','spare_status'])
  411. ->select()
  412. ->toArray();
  413. $spare_parts = array_column($spare_parts,null,'id');
  414. foreach (array_column($work_spare_parts,null,'id') as $k=>&$v){
  415. $spare_parts[$k] = array_merge($spare_parts[$k],$v);
  416. }
  417. $result['spare_parts'] = array_values($spare_parts)??[];
  418. }
  419. return $result;
  420. }catch(\Exception $e){
  421. Db::rollback();
  422. self::setError($e->getMessage());
  423. return false;
  424. }
  425. }
  426. /**
  427. * @notes 取消操作
  428. * @param array $params
  429. * @return bool
  430. * @author likeadmin
  431. * @date 2024/09/19 10:48
  432. */
  433. public static function cancel(array $params): bool
  434. {
  435. Db::startTrans();
  436. try {
  437. $serviceWorkInfo = ServiceWork::find($params['id']);
  438. if((int)$serviceWorkInfo['work_status'] !== 0){
  439. throw new \Exception('该工单不可取消');
  440. }
  441. ServiceWork::where('id', $params['id'])->update([
  442. 'work_status' => 9,
  443. 'remark' => $params['remark']??''
  444. ]);
  445. // 对应订单状态修改
  446. RechargeOrder::where('work_id', $params['id'])->update([
  447. 'pay_status' => 2
  448. ]);
  449. ServiceWorkLog::create([
  450. 'work_id' => $params['id'],
  451. 'master_worker_id' => $serviceWorkInfo['master_worker_id'],
  452. 'opera_log' => "工单:{$serviceWorkInfo['work_sn']}已取消"
  453. ]);
  454. // 退款
  455. Db::commit();
  456. return true;
  457. } catch (\Exception $e) {
  458. Db::rollback();
  459. self::setError($e->getMessage());
  460. return false;
  461. }
  462. }
  463. /**
  464. * @notes 师傅结算操作
  465. * @param array $params
  466. * @return bool
  467. * @author likeadmin
  468. * @date 2024/09/19 10:48
  469. */
  470. public static function settlement(array $params): bool
  471. {
  472. Db::startTrans();
  473. try {
  474. $serviceWorkInfo = ServiceWork::find($params['id']);
  475. if((int)$serviceWorkInfo['work_pay_status'] !== 3){
  476. throw new \Exception('该工单非待结算状态');
  477. }
  478. //获取工单对应的商品id
  479. $order_sns = \app\common\model\orders\RechargeOrder::where('work_id',$serviceWorkInfo->id)->column('sn');
  480. $goods_id = OrderGoods::whereIn('sn',$order_sns)->value('goods_id');
  481. $rule = PerformanceRules::whereFindInSet('goods_id',$goods_id)->findOrEmpty();
  482. if($rule->isEmpty()){
  483. throw new \Exception('请配置商品业绩规则');
  484. }
  485. PerformanceLogic::calculatePerformance($serviceWorkInfo);
  486. Db::commit();
  487. return true;
  488. } catch (\Exception $e) {
  489. Db::rollback();
  490. self::setError($e->getMessage());
  491. return false;
  492. }
  493. }
  494. }