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GroupServiceWorkLogic.php 11 KB

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  1. <?php
  2. // +----------------------------------------------------------------------
  3. // | likeadmin快速开发前后端分离管理后台(PHP版)
  4. // +----------------------------------------------------------------------
  5. // | 欢迎阅读学习系统程序代码,建议反馈是我们前进的动力
  6. // | 开源版本可自由商用,可去除界面版权logo
  7. // | gitee下载:https://gitee.com/likeshop_gitee/likeadmin
  8. // | github下载:https://github.com/likeshop-github/likeadmin
  9. // | 访问官网:https://www.likeadmin.cn
  10. // | likeadmin团队 版权所有 拥有最终解释权
  11. // +----------------------------------------------------------------------
  12. // | author: likeadminTeam
  13. // +----------------------------------------------------------------------
  14. namespace app\adminapi\logic\works;
  15. use think\Exception;
  16. use think\facade\Db;
  17. use app\common\logic\BaseLogic;
  18. use app\common\model\works\ServiceWork;
  19. use app\common\model\works\GroupServiceWork;
  20. use app\workerapi\logic\GroupServiceWorkLogLogic;
  21. use app\common\model\master_worker\MasterWorkerTemporary;
  22. /**
  23. * GroupServiceWork逻辑
  24. * Class GroupServiceWorkLogic
  25. * @package app\adminapi\logic\works
  26. */
  27. class GroupServiceWorkLogic extends BaseLogic
  28. {
  29. /**
  30. * @notes 编辑
  31. * @param array $params
  32. * @return bool
  33. * @author likeadmin
  34. * @date 2024/07/10 18:17
  35. */
  36. public static function edit(array $params): bool
  37. {
  38. Db::startTrans();
  39. try {
  40. ServiceWork::where('id', $params['id'])->update([
  41. 'address' => $params['address'],
  42. 'appointment_time' => strtotime($params['appointment_time']),
  43. 'estimated_finish_time' => $params['estimated_finish_time'],
  44. ]);
  45. Db::commit();
  46. return true;
  47. } catch (\Exception $e) {
  48. Db::rollback();
  49. self::setError($e->getMessage());
  50. return false;
  51. }
  52. }
  53. /**
  54. * 工程师确认上门
  55. * @param $params
  56. * @return false|void
  57. */
  58. public static function confirmDoor($params)
  59. {
  60. Db::startTrans();
  61. try {
  62. $work = GroupServiceWork::where(['master_worker_id'=>$params['user_id'],'work_sn'=>$params['work_sn']])->findOrEmpty();
  63. if($work->isEmpty()){
  64. throw new Exception('工单不存在');
  65. }
  66. if($work->work_status != 3){
  67. throw new Exception('请勿重复点击');
  68. }
  69. $work->finally_door_time = time();//最后上门时间
  70. $work->work_status = 4;//已上门
  71. $work->work_images = $params['work_images'];
  72. $work->save();
  73. //添加变更日志
  74. $work_log = [
  75. 'work_id'=>$work->id,
  76. 'master_worker_id'=>$work->master_worker_id,
  77. 'opera_log'=>'编号['.$params['user_info']['worker_number'].']'.$params['user_info']['real_name'].'于'.date('y-m-d H:i:s',time()).'于'.date('Y-m-d H:i:s',time()).'已上门',
  78. ];
  79. GroupServiceWorkLogLogic::add($work_log);
  80. Db::commit();
  81. //给客户发送工单验证码
  82. event('Notice', [
  83. 'scene_id' => 105,
  84. 'params' => [
  85. 'user_id' => 0,
  86. 'mobile' => $work->mobile,
  87. 'code' => $work->code,
  88. ]
  89. ]);
  90. }
  91. catch (\Exception $e) {
  92. Db::rollback();
  93. self::setError($e->getMessage());
  94. return false;
  95. }
  96. }
  97. /**
  98. * 工程师确认服务完成
  99. * @param $params
  100. * @return false|void
  101. */
  102. public static function confirmServiceFinish($params)
  103. {
  104. Db::startTrans();
  105. try {
  106. $work = GroupServiceWork::where(['master_worker_id'=>$params['user_id'],'work_sn'=>$params['work_sn']])->findOrEmpty();
  107. if($work->isEmpty()){
  108. throw new Exception('工单不存在');
  109. }
  110. if($params['code'] != $work->code) {
  111. throw new Exception('验证码错误');
  112. }
  113. if($work->user_confirm_status !=2){
  114. throw new Exception('请勿重复操作');
  115. }
  116. $work->finished_images = $params['finished_images'];
  117. $work->user_confirm_status = 3;//待确认服务完成
  118. $work->save();
  119. //添加变更日志
  120. $work_log = [
  121. 'work_id'=>$work->id,
  122. 'master_worker_id'=>$work->master_worker_id,
  123. 'opera_log'=>'编号['.$params['user_info']['worker_number'].']'.$params['user_info']['real_name'].'于'.date('y-m-d H:i:s',time()).'于'.date('Y-m-d H:i:s',time()).'提交了待用户确认服务完成',
  124. ];
  125. GroupServiceWorkLogLogic::add($work_log);
  126. Db::commit();
  127. } catch (\Exception $e) {
  128. Db::rollback();
  129. self::setError($e->getMessage());
  130. return false;
  131. }
  132. }
  133. public static function allocateWorker($params,$userInfo){
  134. Db::startTrans();
  135. try {
  136. $work = GroupServiceWork::findOrEmpty($params['id']);
  137. if($work->isEmpty()){
  138. throw new Exception('工单不存在');
  139. }
  140. if($work->work_status >=6 ){
  141. throw new \Exception('工单状态只能修改待结算之前的');
  142. }
  143. if($work->master_worker_id == $params['master_worker_id']){
  144. throw new \Exception('分配的工程师相同');
  145. }
  146. $worker = MasterWorkerTemporary::where(['id'=>$params['master_worker_id'],'is_disable' =>0])->findOrEmpty();
  147. if($worker->isEmpty()){
  148. throw new \Exception('工程师不存在或被禁用');
  149. }
  150. $work->master_worker_id = $params['master_worker_id'];
  151. $work->work_status = 3;
  152. $work->dispatch_time = time();
  153. $work->receive_time = time();
  154. $work->user_confirm_status = 2;
  155. $work->code = str_pad(rand(0, 9999), 4, '0', STR_PAD_LEFT);//从 0 - 9 中随机取 4 个数字
  156. $work->save();
  157. Db::commit();
  158. // 工程师派单通知【给工程师的通知】【公众号通知,不发短信】
  159. $workDetail = GroupServiceWorkLogic::detail($params);
  160. $res = event('Notice', [
  161. 'scene_id' => 113,
  162. 'params' => [
  163. 'user_id' => $params['master_worker_id'],
  164. 'order_id' => $params['id'],
  165. 'thing9' => $workDetail['title'],
  166. 'time7' => $workDetail['appointment_time'],
  167. 'thing8' => (iconv_strlen($workDetail['address'])>15)?(mb_substr($workDetail['address'],0,15,'UTF-8').'...'):$workDetail['address'],
  168. 'phone_number6' => asteriskString($workDetail['mobile']),
  169. ]
  170. ]);
  171. return true;
  172. }catch(\Exception $e){
  173. Db::rollback();
  174. self::setError($e->getMessage());
  175. return false;
  176. }
  177. }
  178. public static function cancelAllocation($params,$userInfo){
  179. Db::startTrans();
  180. try {
  181. $work = GroupServiceWork::findOrEmpty($params['id']);
  182. if($work->isEmpty()){
  183. throw new Exception('工单不存在');
  184. }
  185. if($work->work_status >=6 ){
  186. throw new \Exception('工单状态只能修改待结算之前的');
  187. }
  188. $worker = MasterWorkerTemporary::where(['id'=>$work->master_worker_id])->findOrEmpty();
  189. if($worker->isEmpty()){
  190. throw new \Exception('工程师不存在');
  191. }
  192. $params['master_worker_id'] = (isset($params['master_worker_id']) && !empty($params['master_worker_id']))?$params['master_worker_id']:$work->master_worker_id;
  193. $work->master_worker_id = 0;
  194. $work->work_status = 0;
  195. $work->dispatch_time = 0;
  196. $work->receive_time = 0;
  197. $work->save();
  198. //添加变更日志
  199. $work_log = [
  200. 'work_id'=>$work->id,
  201. 'master_worker_id'=>$work->master_worker_id,
  202. 'opera_log'=>'后台用户['.$userInfo['admin_id'].']'.$userInfo['name'].'于'.date('Y-m-d H:i:s',time()).'取消了工程师'.'编号['.$worker->worker_number.']'.$worker->real_name
  203. ];
  204. GroupServiceWorkLogLogic::add($work_log);
  205. Db::commit();
  206. return true;
  207. }catch(\Exception $e){
  208. Db::rollback();
  209. self::setError($e->getMessage());
  210. return false;
  211. }
  212. }
  213. /**
  214. * 工单详情
  215. * @param $params
  216. * @return array|false
  217. */
  218. public static function detail($params){
  219. $work_where = !empty($params['work_sn'])?['work_sn'=>$params['work_sn']]:['id'=>$params['id']];
  220. $result = GroupServiceWork::where($work_where)
  221. ->append(['id','work_status_text','service_status_text'])
  222. ->findOrEmpty()->toArray();
  223. //工程师工单按钮状态
  224. $work_service_status = 0;
  225. $work_service_status_text = '待派单';
  226. //工单状态
  227. if($result['work_status'] == 1){
  228. $work_service_status = 1;
  229. $work_service_status_text = '待领单';
  230. }
  231. if($result['work_status'] == 2){
  232. $work_service_status = 2;
  233. $work_service_status_text = '预约上门';
  234. }
  235. if($result['work_status'] == 3){
  236. $work_service_status = 3;
  237. $work_service_status_text = '等待上门';
  238. }
  239. if($result['work_status'] == 5 and $result['user_confirm_status']==2){
  240. $work_service_status = 7;
  241. $work_service_status_text = '完成服务';
  242. }
  243. if($result['work_status'] == 5 and $result['user_confirm_status']==3){
  244. $work_service_status = 8;
  245. $work_service_status_text = '用户确认完成服务中';
  246. }
  247. if($result['work_status'] ==6){
  248. $work_service_status = 9;
  249. $work_service_status_text = '待结算';
  250. }
  251. if($result['work_status'] ==7){
  252. $work_service_status = 10;
  253. $work_service_status_text = '已完结';
  254. }
  255. if($result['work_status'] ==8){
  256. $work_service_status = 11;
  257. $work_service_status_text = '已评价';
  258. }
  259. if($result['work_status'] ==9){
  260. $work_service_status = 12;
  261. $work_service_status_text = '已退费';
  262. }
  263. $result['work_service_status'] = $work_service_status;
  264. $result['work_service_status_text'] = $work_service_status_text;
  265. return $result;
  266. }
  267. }