ServiceWorkLogic.php 30 KB

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  1. <?php
  2. // +----------------------------------------------------------------------
  3. // | likeadmin快速开发前后端分离管理后台(PHP版)
  4. // +----------------------------------------------------------------------
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  10. // | likeadmin团队 版权所有 拥有最终解释权
  11. // +----------------------------------------------------------------------
  12. // | author: likeadminTeam
  13. // +----------------------------------------------------------------------
  14. namespace app\adminapi\logic\works;
  15. use app\api\logic\PerformanceLogic;
  16. use app\common\model\dict\DictData;
  17. use app\common\model\master_worker\MasterWorker;
  18. use app\common\model\master_worker\MasterWorkerAccountLog;
  19. use app\common\model\master_worker\MasterWorkerRetentionMoneyLog;
  20. use app\common\model\performance\PerformanceRules;
  21. use app\common\model\recharge\OrderGoods;
  22. use app\common\model\recharge\RechargeOrder;
  23. use app\common\model\spare_part\SparePart;
  24. use app\common\model\works\ServiceWork;
  25. use app\common\logic\BaseLogic;
  26. use app\common\model\works\ServiceWorkAllocateWorkerLog;
  27. use app\common\model\works\ServiceWorkAppointmentLog;
  28. use app\common\model\works\ServiceWorkLog;
  29. use app\common\model\works\ServiceWorkSpare;
  30. use app\workerapi\logic\ServiceWorkerAllocateWorkerLogic;
  31. use app\workerapi\logic\ServiceWorkLogLogic;
  32. use think\db\Query;
  33. use think\Exception;
  34. use think\facade\Db;
  35. /**
  36. * ServiceWork逻辑
  37. * Class ServiceWorkLogic
  38. * @package app\adminapi\logic\works
  39. */
  40. class ServiceWorkLogic extends BaseLogic
  41. {
  42. /**
  43. * @notes 编辑
  44. * @param array $params
  45. * @return bool
  46. * @author likeadmin
  47. * @date 2024/07/10 18:17
  48. */
  49. public static function edit(array $params): bool
  50. {
  51. Db::startTrans();
  52. try {
  53. ServiceWork::where('id', $params['id'])->update([
  54. 'address' => $params['address'],
  55. 'appointment_time' => strtotime($params['appointment_time']),
  56. 'lon' => $params['lon'],
  57. 'lat' => $params['lat'],
  58. ]);
  59. Db::commit();
  60. return true;
  61. } catch (\Exception $e) {
  62. Db::rollback();
  63. self::setError($e->getMessage());
  64. return false;
  65. }
  66. }
  67. /**
  68. *
  69. * @return false|void
  70. */
  71. public static function pickWork($params)
  72. {
  73. Db::startTrans();
  74. try {
  75. $work = ServiceWork::where(['master_worker_id'=>$params['user_id'],'work_sn'=>$params['work_sn']])->findOrEmpty();
  76. if($work->isEmpty()){
  77. throw new Exception('工单不存在');
  78. }
  79. $receive_time = time();
  80. $work->work_status = 2;//待联系
  81. $work->service_status = 1;//服务中
  82. $work->receive_time = $receive_time;
  83. $work->save();
  84. //添加变更日志
  85. $work_log = [
  86. 'work_id'=>$work->id,
  87. 'master_worker_id'=>$work->master_worker_id,
  88. 'opera_log'=>'编号['.$params['user_info']['worker_number'].']'.$params['user_info']['real_name'].'于'.date('y-m-d H:i:s',$receive_time).'领取了工单',
  89. ];
  90. ServiceWorkLogLogic::add($work_log);
  91. Db::commit();
  92. }
  93. catch (\Exception $e) {
  94. Db::rollback();
  95. self::setError($e->getMessage());
  96. return false;
  97. }
  98. }
  99. /**
  100. * 预约成功,等待上门
  101. * @return false|void
  102. */
  103. public static function appointWork($params)
  104. {
  105. Db::startTrans();
  106. try {
  107. $work = ServiceWork::where(['master_worker_id'=>$params['user_id'],'work_sn'=>$params['work_sn']])->findOrEmpty();
  108. if($work->isEmpty()){
  109. throw new Exception('工单不存在');
  110. }
  111. if($work->work_status != 2){
  112. throw new Exception('请勿重复点击');
  113. }
  114. //验证更改的预约时间必须是在领单时间内的半小内修改,否则不允许修改
  115. if(strtotime($work->appointment_time) != strtotime($params['appointment_time']) && (time()-strtotime($work->receive_time))>1800){
  116. throw new Exception('距离领单时间已超过半小时,无法修改预约时间,请联系客服');
  117. }
  118. $work->work_status = 3;//待上门
  119. $work->appointment_time = strtotime($params['appointment_time']);
  120. $work->save();
  121. //添加变更日志
  122. $work_log = [
  123. 'work_id'=>$work->id,
  124. 'master_worker_id'=>$work->master_worker_id,
  125. 'opera_log'=>'编号['.$params['user_info']['worker_number'].']'.$params['user_info']['real_name'].'于'.date('y-m-d H:i:s',time()).'联系了客户,确认了于'.$params['appointment_time'].$params['address'].'预约上门',
  126. ];
  127. ServiceWorkLogLogic::add($work_log);
  128. Db::commit();
  129. }
  130. catch (\Exception $e) {
  131. self::setError($e->getMessage());
  132. return false;
  133. }
  134. }
  135. /**
  136. * 工程师确认上门
  137. * @param $params
  138. * @return false|void
  139. */
  140. public static function confirmDoor($params)
  141. {
  142. Db::startTrans();
  143. try {
  144. $work = ServiceWork::where(['master_worker_id'=>$params['user_id'],'work_sn'=>$params['work_sn']])->findOrEmpty();
  145. if($work->isEmpty()){
  146. throw new Exception('工单不存在');
  147. }
  148. if($work->work_status != 3){
  149. throw new Exception('请勿重复点击');
  150. }
  151. $work->work_status = 4;//已上门
  152. $work->save();
  153. //添加变更日志
  154. $work_log = [
  155. 'work_id'=>$work->id,
  156. 'master_worker_id'=>$work->master_worker_id,
  157. 'opera_log'=>'编号['.$params['user_info']['worker_number'].']'.$params['user_info']['real_name'].'于'.date('y-m-d H:i:s',time()).'于'.date('Y-m-d H:i:s',time()).'已上门',
  158. ];
  159. ServiceWorkLogLogic::add($work_log);
  160. Db::commit();
  161. }
  162. catch (\Exception $e) {
  163. Db::rollback();
  164. self::setError($e->getMessage());
  165. return false;
  166. }
  167. }
  168. /**
  169. * 工程师确认报价单
  170. * @param $params
  171. * @return false|void
  172. */
  173. public static function confirmPrice($params)
  174. {
  175. Db::startTrans();
  176. try {
  177. $work = ServiceWork::where(['master_worker_id'=>$params['user_id'],'work_sn'=>$params['work_sn']])->findOrEmpty();
  178. if($work->isEmpty()){
  179. throw new Exception('工单不存在');
  180. }
  181. //搜索待支付订单
  182. $paid_order = RechargeOrder::where(['work_id'=>$work['id'],'pay_status'=>1])->findOrEmpty()->toArray();
  183. if(empty($paid_order)){
  184. throw new Exception('订单错误');
  185. }
  186. if($work->work_status != 4){
  187. throw new Exception('请勿重复操作');
  188. }
  189. // 关联配件信息.计算配件总价 id company_price original_price offering_price number
  190. $spare_total = 0;
  191. isset($params['spare_parts']) && $params['spare_parts'] && $params['spare_parts'] = json_decode($params['spare_parts'], true);
  192. if(isset($params['spare_parts']) && $params['spare_parts']){
  193. $spare_parts = $params['spare_parts'];
  194. foreach ($spare_parts as $spare){
  195. $spare_total += $spare['company_price']*$spare['number'];
  196. }
  197. $work->spare_total = $spare_total;
  198. $service_work_spare = ServiceWorkSpare::where(['service_work_id'=>$work['id']])->findOrEmpty();
  199. if($service_work_spare->isEmpty()){
  200. //新增
  201. $service_work_spare = ServiceWorkSpare::create([
  202. 'service_work_id'=>$work['id'],
  203. 'spare_parts'=>$params['spare_parts'],
  204. 'remark'=>''
  205. ]);
  206. }else{
  207. //修改
  208. $service_work_spare->spare_parts = $params['spare_parts'];
  209. $service_work_spare->save();
  210. }
  211. $work->service_work_spare_id = $service_work_spare->id;
  212. }
  213. // order_amount 原 = $params['amount'] 修改为 = 配件总价 + 服务尾款
  214. $order_amount = $params['amount'] + $spare_total;
  215. //定金存在尾款结算功能,全款直接提交
  216. if($paid_order['payment_type']==1){
  217. $un_order = RechargeOrder::where(['work_id'=>$work['id'],'pay_status'=>0])->findOrEmpty();
  218. if($un_order->isEmpty()){
  219. //新增待支付尾款
  220. $order_data = [
  221. 'order_type'=>$paid_order['order_type'],
  222. 'sn'=>generate_sn(\app\common\model\orders\RechargeOrder::class, 'sn'),
  223. 'work_id'=>$paid_order['work_id'],
  224. 'user_id'=>$paid_order['user_id'],
  225. 'payment_type'=>2,
  226. 'order_total'=>$order_amount,
  227. //'order_amount'=>$params['amount'],
  228. 'order_amount'=>$order_amount,
  229. 'order_terminal'=>$paid_order['order_terminal']
  230. ];
  231. RechargeOrder::create($order_data);
  232. }else{
  233. //修改尾款信息
  234. $un_order->order_total = $order_amount;
  235. //$un_order->order_amount = $params['amount'];
  236. $un_order->order_amount = $order_amount;
  237. $un_order->save();
  238. }
  239. //更新服务费用
  240. $work->service_fee = $paid_order['paid_amount']+$params['amount'];
  241. }
  242. //总工单费用
  243. $work->work_total = $order_amount + $paid_order['paid_amount'];
  244. $work->work_images = $params['work_images'];
  245. $work->user_confirm_status = 1;//待确认报价
  246. $work->price_approval = 0;
  247. $work->save();
  248. //添加变更日志
  249. $work_log = [
  250. 'work_id'=>$work->id,
  251. 'master_worker_id'=>$work->master_worker_id,
  252. 'opera_log'=>'编号['.$params['user_info']['worker_number'].']'.$params['user_info']['real_name'].'于'.date('y-m-d H:i:s',time()).'于'.date('Y-m-d H:i:s',time()).'提交了报价单',
  253. ];
  254. ServiceWorkLogLogic::add($work_log);
  255. Db::commit();
  256. }
  257. catch (\Exception $e) {
  258. Db::rollback();
  259. self::setError($e->getMessage());
  260. return false;
  261. }
  262. }
  263. /**
  264. * 工程师确认服务完成
  265. * @param $params
  266. * @return false|void
  267. */
  268. public static function confirmServiceFinish($params)
  269. {
  270. Db::startTrans();
  271. try {
  272. $work = ServiceWork::where(['master_worker_id'=>$params['user_id'],'work_sn'=>$params['work_sn']])->findOrEmpty();
  273. if($work->isEmpty()){
  274. throw new Exception('工单不存在');
  275. }
  276. if($work->user_confirm_status !=2){
  277. throw new Exception('请勿重复操作');
  278. }
  279. $work->finished_images = $params['finished_images'];
  280. $work->user_confirm_status = 3;//待确认服务完成
  281. $work->save();
  282. //添加变更日志
  283. $work_log = [
  284. 'work_id'=>$work->id,
  285. 'master_worker_id'=>$work->master_worker_id,
  286. 'opera_log'=>'编号['.$params['user_info']['worker_number'].']'.$params['user_info']['real_name'].'于'.date('y-m-d H:i:s',time()).'于'.date('Y-m-d H:i:s',time()).'提交了待用户确认服务完成',
  287. ];
  288. ServiceWorkLogLogic::add($work_log);
  289. Db::commit();
  290. } catch (\Exception $e) {
  291. Db::rollback();
  292. self::setError($e->getMessage());
  293. return false;
  294. }
  295. }
  296. public static function allocateWorker($params,$userInfo){
  297. Db::startTrans();
  298. try {
  299. $work = ServiceWork::findOrEmpty($params['id']);
  300. if($work->isEmpty()){
  301. throw new Exception('工单不存在');
  302. }
  303. if($work->work_status >=6 ){
  304. throw new \Exception('工单状态只能修改待结算之前的');
  305. }
  306. if($work->master_worker_id == $params['master_worker_id']){
  307. throw new \Exception('分配的工程师相同');
  308. }
  309. $worker = MasterWorker::where(['id'=>$params['master_worker_id'],'is_disable' =>0])->findOrEmpty();
  310. if($worker->isEmpty()){
  311. throw new \Exception('工程师不存在或被禁用');
  312. }
  313. if($worker->master_worker_id){
  314. MasterWorker::setWorktotal('dec',$worker->master_worker_id);
  315. }
  316. $work->master_worker_id = $params['master_worker_id'];
  317. $work->work_status = 1;
  318. $work->dispatch_time = time();
  319. MasterWorker::setWorktotal('inc',$params['master_worker_id']);
  320. $work->save();
  321. $work_log = [
  322. 'work_id'=>$work->id,
  323. 'master_worker_id'=>$work->master_worker_id,
  324. 'opera_log'=>'后台用户['.$userInfo['admin_id'].']'.$userInfo['name'].'于'.date('Y-m-d H:i:s',time()).'分配了工程师'.'编号['.$worker->worker_number.']'.$worker->real_name
  325. ];
  326. ServiceWorkerAllocateWorkerLogic::add($work_log);
  327. Db::commit();
  328. return true;
  329. }catch(\Exception $e){
  330. Db::rollback();
  331. self::setError($e->getMessage());
  332. return false;
  333. }
  334. }
  335. /**
  336. * 工单详情
  337. * @param $params
  338. * @return array|false
  339. */
  340. public static function detail($params){
  341. $work_where = !empty($params['work_sn'])?['work_sn'=>$params['work_sn']]:['id'=>$params['id']];
  342. $result = ServiceWork::with([
  343. 'worker'=> function(Query $query) {
  344. $query->field('id,worker_number,real_name,mobile');
  345. },
  346. 'allocateWorkerLog' =>function(Query $query){
  347. $query->field('id,work_id,opera_log,create_time');
  348. },
  349. 'serviceWorkLog' =>function(Query $query){
  350. $query->field('id,work_id,opera_log,create_time');
  351. }
  352. ])->append(['id','work_status_text','service_status_text'])
  353. ->where($work_where)
  354. ->findOrEmpty()->toArray();
  355. //工程师工单按钮状态
  356. $work_service_status = 0;
  357. $work_service_status_text = '待派单';
  358. //工单状态
  359. if($result['work_status'] == 1){
  360. $work_service_status = 1;
  361. $work_service_status_text = '待领单';
  362. }
  363. if($result['work_status'] == 2){
  364. $work_service_status = 2;
  365. $work_service_status_text = '预约上门';
  366. }
  367. if($result['work_status'] == 3){
  368. $work_service_status = 3;
  369. $work_service_status_text = '等待上门';
  370. if(date('Y-m-d') === date('Y-m-d',strtotime($result['appointment_time']))){
  371. $work_service_status = 4;
  372. $work_service_status_text = '确认上门';
  373. }
  374. }
  375. if($result['work_status'] == 4 and $result['user_confirm_status']==0){
  376. $work_service_status = 5;
  377. $work_service_status_text = '确认报价';
  378. }
  379. if($result['work_status'] == 4 and $result['user_confirm_status']==1){
  380. $work_service_status = 6;
  381. $work_service_status_text = '用户确认报价中';
  382. }
  383. if($result['work_status'] == 5 and $result['user_confirm_status']==2){
  384. $work_service_status = 7;
  385. $work_service_status_text = '完成服务';
  386. }
  387. if($result['work_status'] == 5 and $result['user_confirm_status']==3){
  388. $work_service_status = 8;
  389. $work_service_status_text = '用户确认完成服务中';
  390. }
  391. if($result['work_status'] ==6){
  392. $work_service_status = 9;
  393. $work_service_status_text = '待结算';
  394. }
  395. if($result['work_status'] ==7){
  396. $work_service_status = 10;
  397. $work_service_status_text = '已完结';
  398. }
  399. if($result['work_status'] ==8){
  400. $work_service_status = 11;
  401. $work_service_status_text = '已评价';
  402. }
  403. if($result['work_status'] ==9){
  404. $work_service_status = 12;
  405. $work_service_status_text = '已退费';
  406. }
  407. $result['work_service_status'] = $work_service_status;
  408. $result['work_service_status_text'] = $work_service_status_text;
  409. //搜索当前工单下的所有订单记录
  410. $result['pay_orders'] = RechargeOrder::with(['orderGoods'=>function(Query $query){
  411. $query->field('id,sn,goods_id,goods_name,goods_image,goods_number,good_unit,goods_size,goods_payment_type,goods_type,goods_brand,base_service_fee,service_total,service_fee')->order(['id'=>'desc']);
  412. }])->where(['work_id'=>$result['id']])->field('id as order_id,sn,order_type,pay_status,payment_type,pay_way,pay_time,order_amount,order_total,coupon_price,create_time')->order('id asc')->select()->toArray();
  413. $pay_status_data = DictData::where('type_value','pay_status')->column('name','value');
  414. $payment_type_data = DictData::where('type_value','payment_type')->column('name','value');
  415. $pay_way_data = DictData::where('type_value','pay_way')->column('name','value');
  416. $order_type_data = DictData::where('type_value','order_type')->column('name','value');
  417. $coupon_price = 0;
  418. foreach ($result['pay_orders'] as $k=>&$v){
  419. $v['pay_status_name'] = $pay_status_data[$v['pay_status']];
  420. $v['payment_type_name'] = $payment_type_data[$v['payment_type']];
  421. $v['pay_way_name'] = $pay_way_data[$v['pay_way']];
  422. $v['order_type_name'] = $order_type_data[$v['order_type']];
  423. $v['pay_time'] = $v['pay_time'] && is_numeric($v['pay_time']) ? date('Y-m-d H:i:s',$v['pay_time']):'';
  424. if($v['payment_type']!=1 and !empty($result['spare_total'])){
  425. $v['order_total'] = $v['order_total'] - $result['spare_total'];
  426. $v['order_amount'] = $v['order_amount'] - $result['spare_total'];
  427. }
  428. $coupon_price += $v['coupon_price'];
  429. //服务支付类别
  430. if(!empty($v['orderGoods'][0]['goods_payment_type'])){
  431. $goods_payment_type = $v['orderGoods'][0]['goods_payment_type'];
  432. }
  433. }
  434. $result['goods_payment_type'] = !empty($goods_payment_type)?$goods_payment_type:1;
  435. //汇总优惠卷额度
  436. $result['coupon_price'] = $coupon_price;
  437. //工单总支付金额
  438. $result['worker_account'] = $result['work_amount'];
  439. // 配件信息
  440. $result['spare_parts'] = [];
  441. if($result['service_work_spare_id']){
  442. $work_spare_parts = json_decode(ServiceWorkSpare::where('id',$result['service_work_spare_id'])->value('spare_parts'),true);
  443. $spare_parts = SparePart::where('id','in',array_column($work_spare_parts,'id'))
  444. ->field(['id', 'goods_category_id', 'spare_name', 'spare_image', 'spare_number', 'spare_unit','spare_status'])
  445. ->select()
  446. ->toArray();
  447. $spare_parts = array_column($spare_parts,null,'id');
  448. foreach (array_column($work_spare_parts,null,'id') as $k=>&$v){
  449. $spare_parts[$k] = array_merge($spare_parts[$k],$v);
  450. }
  451. $result['spare_parts'] = array_values($spare_parts)??[];
  452. }
  453. //查收工程师提成金额
  454. $change_amount = MasterWorkerAccountLog::where(['work_sn'=>$result['work_sn'],'action'=>1])->value('change_amount');
  455. $result['change_amount'] = !empty($change_amount)?$change_amount:0;
  456. //质保金相关金额
  457. $result['retention'] = MasterWorkerRetentionMoneyLog::where('work_id',$result['id'])->visible(['action','amount'])->select()
  458. ->each(function ($item){
  459. $item['amount'] = $item['action'] == 1 ? '+'.$item['amount'] : '-'.$item['amount'];
  460. })->toArray();
  461. return $result;
  462. }
  463. public static function getDetailWorkServiceStatus($params)
  464. {
  465. $result = ServiceWork::where('id',$params['id'])->field('work_status,user_confirm_status,appointment_time,price_approval,appoint_approval')->findOrEmpty()->toArray();
  466. //工程师工单按钮状态
  467. $work_service_status = 0;
  468. //工单状态
  469. if($result['work_status'] == 1){
  470. $work_service_status = 1;
  471. }
  472. if($result['work_status'] == 2){
  473. $work_service_status = 2;
  474. }
  475. if($result['work_status'] == 3){
  476. $work_service_status = 3;
  477. if(date('Y-m-d') === date('Y-m-d',strtotime($result['appointment_time']))){
  478. $work_service_status = 4;
  479. }
  480. }
  481. if($result['work_status'] == 4 and $result['user_confirm_status']==0){
  482. $work_service_status = 5;
  483. }
  484. if($result['work_status'] == 4 and $result['user_confirm_status']==1){
  485. $work_service_status = 6;
  486. }
  487. if($result['work_status'] == 5 and $result['user_confirm_status']==2){
  488. $work_service_status = 7;
  489. }
  490. if($result['work_status'] == 5 and $result['user_confirm_status']==3){
  491. $work_service_status = 8;
  492. }
  493. if($result['work_status'] ==6){
  494. $work_service_status = 9;
  495. }
  496. if($result['work_status'] ==7){
  497. $work_service_status = 10;
  498. }
  499. if($result['work_status'] ==8){
  500. $work_service_status = 11;
  501. }
  502. if($result['work_status'] ==9){
  503. $work_service_status = 12;
  504. }
  505. return ['work_service_status'=>$work_service_status,'price_approval'=>$result['price_approval'],'appoint_approval'=>$result['appoint_approval']];
  506. }
  507. /**
  508. * @notes 取消操作
  509. * @param array $params
  510. * @return bool
  511. * @author likeadmin
  512. * @date 2024/09/19 10:48
  513. */
  514. public static function cancel(array $params): bool
  515. {
  516. Db::startTrans();
  517. try {
  518. $serviceWorkInfo = ServiceWork::find($params['id']);
  519. if((int)$serviceWorkInfo['work_status'] !== 0){
  520. throw new \Exception('该工单不可取消');
  521. }
  522. ServiceWork::where('id', $params['id'])->update([
  523. 'work_status' => 9,
  524. 'remark' => $params['remark']??''
  525. ]);
  526. // 对应订单状态修改
  527. RechargeOrder::where('work_id', $params['id'])->update([
  528. 'pay_status' => 2
  529. ]);
  530. ServiceWorkLog::create([
  531. 'work_id' => $params['id'],
  532. 'master_worker_id' => $serviceWorkInfo['master_worker_id'],
  533. 'opera_log' => "工单:{$serviceWorkInfo['work_sn']}已取消"
  534. ]);
  535. // 退款
  536. Db::commit();
  537. return true;
  538. } catch (\Exception $e) {
  539. Db::rollback();
  540. self::setError($e->getMessage());
  541. return false;
  542. }
  543. }
  544. /**
  545. * @notes 工程师结算操作
  546. * @param array $params
  547. * @return bool
  548. * @author likeadmin
  549. * @date 2024/09/19 10:48
  550. */
  551. public static function settlement(array $params): bool
  552. {
  553. Db::startTrans();
  554. try {
  555. $serviceWorkInfo = ServiceWork::find($params['id']);
  556. if((int)$serviceWorkInfo['work_pay_status'] !== 3){
  557. throw new \Exception('该工单非待结算状态');
  558. }
  559. //获取工单对应的商品id
  560. $order_sns = \app\common\model\orders\RechargeOrder::where('work_id',$serviceWorkInfo->id)->column('sn');
  561. $goods_id = OrderGoods::whereIn('sn',$order_sns)->value('goods_id');
  562. $rule = PerformanceRules::whereFindInSet('goods_id',$goods_id)->findOrEmpty();
  563. if($rule->isEmpty()){
  564. throw new \Exception('请配置商品业绩规则');
  565. }
  566. PerformanceLogic::calculatePerformance($serviceWorkInfo);
  567. Db::commit();
  568. return true;
  569. } catch (\Exception $e) {
  570. Db::rollback();
  571. self::setError($e->getMessage());
  572. return false;
  573. }
  574. }
  575. /**
  576. * 获取所有改约通知
  577. * @param $userId
  578. * @return array|false
  579. */
  580. public static function getAppointmentNotice($userId)
  581. {
  582. return ServiceWork::where(['master_worker_id'=>$userId,'appoint_approval'=>1])
  583. ->field(['id', 'work_sn','real_name','mobile', 'address','work_status', 'title', 'appointment_time','work_status'])
  584. ->order(['appointment_time' => 'asc'])//上门时间排序
  585. ->select()->each(function (&$item){
  586. $item['last_appointment_time'] = date('Y-m-d H:i:s',ServiceWorkAppointmentLog::where('work_id',$item['id'])->order('id desc')->value('last_appointment_time'));
  587. })
  588. ->toArray();
  589. }
  590. /**
  591. * @param $params
  592. * @return bool
  593. */
  594. public static function submitAppointment($params)
  595. {
  596. Db::startTrans();
  597. try {
  598. $serviceWork = ServiceWork::where('work_sn',$params['work_sn'])->findOrEmpty();
  599. if($serviceWork->isEmpty()){
  600. throw new \Exception('工单不存在');
  601. }
  602. $serviceWork->appoint_approval = 2;
  603. $serviceWork->save();
  604. Db::commit();
  605. return true;
  606. } catch (\Exception $e) {
  607. Db::rollback();
  608. self::setError($e->getMessage());
  609. return false;
  610. }
  611. }
  612. /**
  613. * @param $params
  614. * @return bool
  615. */
  616. public static function submitChangePrice($params)
  617. {
  618. Db::startTrans();
  619. try {
  620. $serviceWork = ServiceWork::where('work_sn',$params['work_sn'])->findOrEmpty();
  621. if($serviceWork->isEmpty()){
  622. throw new \Exception('工单不存在');
  623. }
  624. $serviceWork->work_status = 4;
  625. $serviceWork->user_confirm_status = 0;
  626. $serviceWork->price_approval = 2;
  627. $serviceWork->save();
  628. Db::commit();
  629. return true;
  630. } catch (\Exception $e) {
  631. Db::rollback();
  632. self::setError($e->getMessage());
  633. return false;
  634. }
  635. }
  636. public static function notApproved($params)
  637. {
  638. Db::startTrans();
  639. try {
  640. $serviceWork = ServiceWork::where('id',$params['id'])->findOrEmpty();
  641. if($serviceWork->isEmpty()){
  642. throw new \Exception('工单不存在');
  643. }
  644. $serviceWork->refund_approval = 3;
  645. $serviceWork->save();
  646. Db::commit();
  647. return true;
  648. } catch (\Exception $e) {
  649. Db::rollback();
  650. self::setError($e->getMessage());
  651. return false;
  652. }
  653. }
  654. public static function againDoor($params)
  655. {
  656. Db::startTrans();
  657. try {
  658. $serviceWork = ServiceWork::where('work_sn',$params['work_sn'])->findOrEmpty();
  659. if($serviceWork->isEmpty()){
  660. throw new \Exception('工单不存在');
  661. }
  662. //更新预约日志
  663. //更新工单未确认上门的状态
  664. $serviceWork->work_status = 3;
  665. $serviceWork->user_confirm_status = 0;
  666. ServiceWorkAppointmentLog::create([
  667. 'work_id'=>$serviceWork->id,
  668. 'last_appointment_time'=>$serviceWork->appointment_time,
  669. 'this_appointment_time'=>strtotime($params['appointment_time']),
  670. ]);
  671. $serviceWork->appointment_time = strtotime($params['appointment_time']);
  672. $serviceWork->save();
  673. Db::commit();
  674. return true;
  675. } catch (\Exception $e) {
  676. Db::rollback();
  677. self::setError($e->getMessage());
  678. return false;
  679. }
  680. }
  681. public static function cancelAllocation($params,$userInfo){
  682. Db::startTrans();
  683. try {
  684. $work = ServiceWork::findOrEmpty($params['id']);
  685. if($work->isEmpty()){
  686. throw new Exception('工单不存在');
  687. }
  688. if($work->work_status >=6 ){
  689. throw new \Exception('工单状态只能修改待结算之前的');
  690. }
  691. $worker = MasterWorker::where(['id'=>$work->master_worker_id])->findOrEmpty();
  692. if($worker->isEmpty()){
  693. throw new \Exception('工程师不存在');
  694. }
  695. MasterWorker::setWorktotal('dec',$work->master_worker_id);
  696. $work->master_worker_id = 0;
  697. $work->work_status = 0;
  698. $work->dispatch_time = 0;
  699. $work->save();
  700. $work_log = [
  701. 'work_id'=>$work->id,
  702. 'master_worker_id'=>$params['master_worker_id'],
  703. 'opera_log'=>'后台用户['.$userInfo['admin_id'].']'.$userInfo['name'].'于'.date('Y-m-d H:i:s',time()).'取消了工程师'.'编号['.$worker->worker_number.']'.$worker->real_name
  704. ];
  705. ServiceWorkerAllocateWorkerLogic::add($work_log);
  706. Db::commit();
  707. return true;
  708. }catch(\Exception $e){
  709. Db::rollback();
  710. dd($e->getMessage());
  711. self::setError($e->getMessage());
  712. return false;
  713. }
  714. }
  715. }