ServiceWorkLogic.php 23 KB

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  1. <?php
  2. // +----------------------------------------------------------------------
  3. // | likeadmin快速开发前后端分离管理后台(PHP版)
  4. // +----------------------------------------------------------------------
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  7. // | gitee下载:https://gitee.com/likeshop_gitee/likeadmin
  8. // | github下载:https://github.com/likeshop-github/likeadmin
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  10. // | likeadmin团队 版权所有 拥有最终解释权
  11. // +----------------------------------------------------------------------
  12. // | author: likeadminTeam
  13. // +----------------------------------------------------------------------
  14. namespace app\adminapi\logic\works;
  15. use app\api\logic\PerformanceLogic;
  16. use app\common\model\dict\DictData;
  17. use app\common\model\master_worker\MasterWorker;
  18. use app\common\model\master_worker\MasterWorkerAccountLog;
  19. use app\common\model\performance\PerformanceRules;
  20. use app\common\model\recharge\OrderGoods;
  21. use app\common\model\recharge\RechargeOrder;
  22. use app\common\model\spare_part\SparePart;
  23. use app\common\model\works\ServiceWork;
  24. use app\common\logic\BaseLogic;
  25. use app\common\model\works\ServiceWorkAllocateWorkerLog;
  26. use app\common\model\works\ServiceWorkLog;
  27. use app\common\model\works\ServiceWorkSpare;
  28. use app\workerapi\logic\ServiceWorkerAllocateWorkerLogic;
  29. use app\workerapi\logic\ServiceWorkLogLogic;
  30. use think\db\Query;
  31. use think\Exception;
  32. use think\facade\Db;
  33. /**
  34. * ServiceWork逻辑
  35. * Class ServiceWorkLogic
  36. * @package app\adminapi\logic\works
  37. */
  38. class ServiceWorkLogic extends BaseLogic
  39. {
  40. /**
  41. *
  42. * @return false|void
  43. */
  44. public static function pickWork($params)
  45. {
  46. Db::startTrans();
  47. try {
  48. $work = ServiceWork::where(['master_worker_id'=>$params['user_id'],'work_sn'=>$params['work_sn']])->findOrEmpty();
  49. if($work->isEmpty()){
  50. throw new Exception('工单不存在');
  51. }
  52. $receive_time = time();
  53. $work->work_status = 2;//待联系
  54. $work->service_status = 1;//服务中
  55. $work->receive_time = $receive_time;
  56. $work->save();
  57. //添加变更日志
  58. $work_log = [
  59. 'work_id'=>$work->id,
  60. 'master_worker_id'=>$work->master_worker_id,
  61. 'opera_log'=>'编号['.$params['user_info']['worker_number'].']'.$params['user_info']['real_name'].'于'.date('y-m-d H:i:s',$receive_time).'领取了工单',
  62. ];
  63. ServiceWorkLogLogic::add($work_log);
  64. Db::commit();
  65. }
  66. catch (\Exception $e) {
  67. Db::rollback();
  68. self::setError($e->getMessage());
  69. return false;
  70. }
  71. }
  72. /**
  73. * 预约成功,等待上门
  74. * @return false|void
  75. */
  76. public static function appointWork($params)
  77. {
  78. Db::startTrans();
  79. try {
  80. $work = ServiceWork::where(['master_worker_id'=>$params['user_id'],'work_sn'=>$params['work_sn']])->findOrEmpty();
  81. if($work->isEmpty()){
  82. throw new Exception('工单不存在');
  83. }
  84. if($work->work_status != 2){
  85. throw new Exception('请勿重复点击');
  86. }
  87. //验证更改的预约时间必须是在领单时间内的半小内修改,否则不允许修改
  88. if(strtotime($work->appointment_time) != strtotime($params['appointment_time']) && (time()-strtotime($work->receive_time))>1800){
  89. throw new Exception('距离领单时间已超过半小时,无法修改预约时间,请联系客服');
  90. }
  91. $work->work_status = 3;//待上门
  92. $work->appointment_time = strtotime($params['appointment_time']);
  93. $work->save();
  94. //添加变更日志
  95. $work_log = [
  96. 'work_id'=>$work->id,
  97. 'master_worker_id'=>$work->master_worker_id,
  98. 'opera_log'=>'编号['.$params['user_info']['worker_number'].']'.$params['user_info']['real_name'].'于'.date('y-m-d H:i:s',time()).'联系了客户,确认了于'.$params['appointment_time'].$params['address'].'预约上门',
  99. ];
  100. ServiceWorkLogLogic::add($work_log);
  101. Db::commit();
  102. }
  103. catch (\Exception $e) {
  104. self::setError($e->getMessage());
  105. return false;
  106. }
  107. }
  108. /**
  109. * 师傅确认上门
  110. * @param $params
  111. * @return false|void
  112. */
  113. public static function confirmDoor($params)
  114. {
  115. Db::startTrans();
  116. try {
  117. $work = ServiceWork::where(['master_worker_id'=>$params['user_id'],'work_sn'=>$params['work_sn']])->findOrEmpty();
  118. if($work->isEmpty()){
  119. throw new Exception('工单不存在');
  120. }
  121. $order = RechargeOrder::where(['sn'=>$params['order_sn'],'work_id'=>$work['id']])->findOrEmpty();
  122. if($order->isEmpty()){
  123. throw new Exception('订单不存在');
  124. }
  125. if($work->work_status != 3){
  126. throw new Exception('请勿重复点击');
  127. }
  128. $work->work_status = 4;//已上门
  129. $work->save();
  130. //添加变更日志
  131. $work_log = [
  132. 'work_id'=>$work->id,
  133. 'master_worker_id'=>$work->master_worker_id,
  134. 'opera_log'=>'编号['.$params['user_info']['worker_number'].']'.$params['user_info']['real_name'].'于'.date('y-m-d H:i:s',time()).'于'.date('Y-m-d H:i:s',time()).'已上门',
  135. ];
  136. ServiceWorkLogLogic::add($work_log);
  137. Db::commit();
  138. }
  139. catch (\Exception $e) {
  140. Db::rollback();
  141. self::setError($e->getMessage());
  142. return false;
  143. }
  144. }
  145. /**
  146. * 师傅确认报价单
  147. * @param $params
  148. * @return false|void
  149. */
  150. public static function confirmPrice($params)
  151. {
  152. Db::startTrans();
  153. try {
  154. $work = ServiceWork::where(['master_worker_id'=>$params['user_id'],'work_sn'=>$params['work_sn']])->findOrEmpty();
  155. if($work->isEmpty()){
  156. throw new Exception('工单不存在');
  157. }
  158. //搜索待支付订单
  159. $paid_order = RechargeOrder::where(['work_id'=>$work['id'],'pay_status'=>1])->findOrEmpty()->toArray();
  160. if(empty($paid_order)){
  161. throw new Exception('订单错误');
  162. }
  163. if($work->work_status != 4){
  164. throw new Exception('请勿重复操作');
  165. }
  166. // 关联配件信息.计算配件总价 id company_price original_price offering_price number
  167. $spare_total = 0;
  168. isset($params['spare_parts']) && $params['spare_parts'] && $params['spare_parts'] = json_decode($params['spare_parts'], true);
  169. if(isset($params['spare_parts']) && $params['spare_parts']){
  170. $spare_parts = $params['spare_parts'];
  171. foreach ($spare_parts as $spare){
  172. $spare_total += $spare['company_price']*$spare['number'];
  173. }
  174. $work->spare_total = $spare_total;
  175. $service_work_spare = ServiceWorkSpare::where(['service_work_id'=>$work['id']])->findOrEmpty();
  176. if($service_work_spare->isEmpty()){
  177. //新增
  178. $service_work_spare = ServiceWorkSpare::create([
  179. 'service_work_id'=>$work['id'],
  180. 'spare_parts'=>$params['spare_parts'],
  181. 'remark'=>''
  182. ]);
  183. }else{
  184. //修改
  185. $service_work_spare->spare_parts = $params['spare_parts'];
  186. $service_work_spare->save();
  187. }
  188. $work->service_work_spare_id = $service_work_spare->id;
  189. }
  190. // order_amount 原 = $params['amount'] 修改为 = 配件总价 + 服务尾款
  191. $order_amount = $params['amount'] + $spare_total;
  192. //定金存在尾款结算功能,全款直接提交
  193. if($paid_order['payment_type']==1){
  194. $un_order = RechargeOrder::where(['work_id'=>$work['id'],'pay_status'=>0])->findOrEmpty();
  195. if($un_order->isEmpty()){
  196. //新增待支付尾款
  197. $order_data = [
  198. 'order_type'=>$paid_order['order_type'],
  199. 'sn'=>generate_sn(\app\common\model\orders\RechargeOrder::class, 'sn'),
  200. 'work_id'=>$paid_order['work_id'],
  201. 'user_id'=>$paid_order['user_id'],
  202. 'payment_type'=>2,
  203. 'order_total'=>$order_amount,
  204. //'order_amount'=>$params['amount'],
  205. 'order_amount'=>$order_amount,
  206. 'order_terminal'=>$paid_order['order_terminal']
  207. ];
  208. RechargeOrder::create($order_data);
  209. }else{
  210. //修改尾款信息
  211. $un_order->order_total = $order_amount;
  212. //$un_order->order_amount = $params['amount'];
  213. $un_order->order_amount = $order_amount;
  214. $un_order->save();
  215. }
  216. //更新服务费用
  217. $work->service_fee = $paid_order['paid_amount']+$params['amount'];
  218. }
  219. //总工单费用
  220. $work->work_total = $order_amount + $paid_order['paid_amount'];
  221. $work->work_images = $params['work_images'];
  222. $work->user_confirm_status = 1;//待确认报价
  223. $work->save();
  224. //添加变更日志
  225. $work_log = [
  226. 'work_id'=>$work->id,
  227. 'master_worker_id'=>$work->master_worker_id,
  228. 'opera_log'=>'编号['.$params['user_info']['worker_number'].']'.$params['user_info']['real_name'].'于'.date('y-m-d H:i:s',time()).'于'.date('Y-m-d H:i:s',time()).'提交了报价单',
  229. ];
  230. ServiceWorkLogLogic::add($work_log);
  231. Db::commit();
  232. }
  233. catch (\Exception $e) {
  234. Db::rollback();
  235. self::setError($e->getMessage());
  236. return false;
  237. }
  238. }
  239. /**
  240. * 师傅确认服务完成
  241. * @param $params
  242. * @return false|void
  243. */
  244. public static function confirmServiceFinish($params)
  245. {
  246. Db::startTrans();
  247. try {
  248. $work = ServiceWork::where(['master_worker_id'=>$params['user_id'],'work_sn'=>$params['work_sn']])->findOrEmpty();
  249. if($work->isEmpty()){
  250. throw new Exception('工单不存在');
  251. }
  252. if($work->user_confirm_status !=2){
  253. throw new Exception('请勿重复操作');
  254. }
  255. $work->finished_images = $params['finished_images'];
  256. $work->user_confirm_status = 3;//待确认服务完成
  257. $work->save();
  258. //添加变更日志
  259. $work_log = [
  260. 'work_id'=>$work->id,
  261. 'master_worker_id'=>$work->master_worker_id,
  262. 'opera_log'=>'编号['.$params['user_info']['worker_number'].']'.$params['user_info']['real_name'].'于'.date('y-m-d H:i:s',time()).'于'.date('Y-m-d H:i:s',time()).'提交了待用户确认服务完成',
  263. ];
  264. ServiceWorkLogLogic::add($work_log);
  265. Db::commit();
  266. } catch (\Exception $e) {
  267. Db::rollback();
  268. self::setError($e->getMessage());
  269. return false;
  270. }
  271. }
  272. public static function allocateWorker($params,$userInfo){
  273. Db::startTrans();
  274. try {
  275. $work = ServiceWork::findOrEmpty($params['id']);
  276. if($work->isEmpty()){
  277. throw new Exception('工单不存在');
  278. }
  279. if($work->work_status >=6 ){
  280. throw new \Exception('工单状态只能修改待结算之前的');
  281. }
  282. if($work->master_worker_id == $params['master_worker_id']){
  283. throw new \Exception('分配的师傅相同');
  284. }
  285. $worker = MasterWorker::where(['id'=>$params['master_worker_id'],'is_disable' =>0])->findOrEmpty();
  286. if($worker->isEmpty()){
  287. throw new \Exception('师傅不存在或被禁用');
  288. }
  289. if($worker->master_worker_id){
  290. MasterWorker::setWorktotal('dec',$worker->master_worker_id);
  291. }
  292. $work->master_worker_id = $params['master_worker_id'];
  293. $work->work_status = 1;
  294. $work->dispatch_time = time();
  295. MasterWorker::setWorktotal('inc',$params['master_worker_id']);
  296. $work->save();
  297. $work_log = [
  298. 'work_id'=>$work->id,
  299. 'master_worker_id'=>$work->master_worker_id,
  300. 'opera_log'=>'后台用户['.$userInfo['admin_id'].']'.$userInfo['name'].'于'.date('Y-m-d H:i:s',time()).'分配了师傅'.'编号['.$worker->worker_number.']'.$worker->real_name
  301. ];
  302. ServiceWorkerAllocateWorkerLogic::add($work_log);
  303. Db::commit();
  304. return true;
  305. }catch(\Exception $e){
  306. Db::rollback();
  307. self::setError($e->getMessage());
  308. return false;
  309. }
  310. }
  311. /**
  312. * 工单详情
  313. * @param $params
  314. * @return array|false
  315. */
  316. public static function detail($params){
  317. $result = ServiceWork::with([
  318. 'worker'=> function(Query $query) {
  319. $query->field('id,worker_number,real_name');
  320. },
  321. 'allocateWorkerLog' =>function(Query $query){
  322. $query->field('id,work_id,opera_log,create_time');
  323. },
  324. 'serviceWorkLog' =>function(Query $query){
  325. $query->field('id,work_id,opera_log,create_time');
  326. }
  327. ])->append(['id','work_status_text','service_status_text'])
  328. ->findOrEmpty($params['id'])->toArray();
  329. //师傅工单按钮状态
  330. $work_service_status = 0;
  331. $work_service_status_text = '待派单';
  332. //工单状态
  333. if($result['work_status'] == 1){
  334. $work_service_status = 1;
  335. $work_service_status_text = '待领单';
  336. }
  337. if($result['work_status'] == 2){
  338. $work_service_status = 2;
  339. $work_service_status_text = '预约上门';
  340. }
  341. if($result['work_status'] == 3){
  342. $work_service_status = 3;
  343. $work_service_status_text = '等待上门';
  344. if(date('Y-m-d') === date('Y-m-d',strtotime($result['appointment_time']))){
  345. $work_service_status = 4;
  346. $work_service_status_text = '确认上门';
  347. }
  348. }
  349. if($result['work_status'] == 4 and $result['user_confirm_status']==0){
  350. $work_service_status = 5;
  351. $work_service_status_text = '确认报价';
  352. }
  353. if($result['work_status'] == 4 and $result['user_confirm_status']==1){
  354. $work_service_status = 6;
  355. $work_service_status_text = '用户确认报价中';
  356. }
  357. if($result['work_status'] == 5 and $result['user_confirm_status']==2){
  358. $work_service_status = 7;
  359. $work_service_status_text = '完成服务';
  360. }
  361. if($result['work_status'] == 5 and $result['user_confirm_status']==3){
  362. $work_service_status = 8;
  363. $work_service_status_text = '用户确认完成服务中';
  364. }
  365. if($result['work_status'] ==6){
  366. $work_service_status = 9;
  367. $work_service_status_text = '待结算';
  368. }
  369. if($result['work_status'] ==7){
  370. $work_service_status = 10;
  371. $work_service_status_text = '已完结';
  372. }
  373. if($result['work_status'] ==8){
  374. $work_service_status = 11;
  375. $work_service_status_text = '已评价';
  376. }
  377. if($result['work_status'] ==9){
  378. $work_service_status = 12;
  379. $work_service_status_text = '已退费';
  380. }
  381. $result['work_service_status'] = $work_service_status;
  382. $result['work_service_status_text'] = $work_service_status_text;
  383. //搜索当前工单下的所有订单记录
  384. $result['pay_orders'] = RechargeOrder::with(['orderGoods'=>function(Query $query){
  385. $query->field('id,sn,goods_id,goods_name,goods_image,goods_number,good_unit,goods_size,goods_type,goods_brand,base_service_fee,service_total,service_fee')->order(['id'=>'desc']);
  386. }])->where(['work_id'=>$result['id']])->field('id as order_id,sn,order_type,pay_status,payment_type,pay_way,pay_time,order_amount,order_total,coupon_price,create_time')->order('id asc')->select()->toArray();
  387. $pay_status_data = DictData::where('type_value','pay_status')->column('name','value');
  388. $payment_type_data = DictData::where('type_value','payment_type')->column('name','value');
  389. $pay_way_data = DictData::where('type_value','pay_way')->column('name','value');
  390. $order_type_data = DictData::where('type_value','order_type')->column('name','value');
  391. $coupon_price = 0;
  392. foreach ($result['pay_orders'] as $k=>&$v){
  393. $v['pay_status_name'] = $pay_status_data[$v['pay_status']];
  394. $v['payment_type_name'] = $payment_type_data[$v['payment_type']];
  395. $v['pay_way_name'] = $pay_way_data[$v['pay_way']];
  396. $v['order_type_name'] = $order_type_data[$v['order_type']];
  397. $v['pay_time'] = $v['pay_time'] && is_numeric($v['pay_time']) ? date('Y-m-d H:i:s',$v['pay_time']):'';
  398. if($v['payment_type']!=1 and !empty($result['spare_total'])){
  399. $v['order_total'] = $v['order_total'] - $result['spare_total'];
  400. $v['order_amount'] = $v['order_amount'] - $result['spare_total'];
  401. }
  402. $coupon_price += $v['coupon_price'];
  403. }
  404. //汇总优惠卷额度
  405. $result['coupon_price'] = $coupon_price;
  406. //工单总支付金额
  407. $result['worker_account'] = $result['work_amount'];
  408. // 配件信息
  409. $result['spare_parts'] = [];
  410. if($result['service_work_spare_id']){
  411. $work_spare_parts = json_decode(ServiceWorkSpare::where('id',$result['service_work_spare_id'])->value('spare_parts'),true);
  412. $spare_parts = SparePart::where('id','in',array_column($work_spare_parts,'id'))
  413. ->field(['id', 'goods_category_id', 'spare_name', 'spare_image', 'spare_number', 'spare_unit','spare_status'])
  414. ->select()
  415. ->toArray();
  416. $spare_parts = array_column($spare_parts,null,'id');
  417. foreach (array_column($work_spare_parts,null,'id') as $k=>&$v){
  418. $spare_parts[$k] = array_merge($spare_parts[$k],$v);
  419. }
  420. $result['spare_parts'] = array_values($spare_parts)??[];
  421. }
  422. //查收师傅提成金额
  423. $result['change_amount'] = MasterWorkerAccountLog::where(['work_sn'=>$result['work_sn'],'action'=>1])->value('change_amount');
  424. return $result;
  425. }
  426. public static function getDetailWorkServiceStatus($params)
  427. {
  428. $result = ServiceWork::where('id',$params['id'])->field('work_status,user_confirm_status,appointment_time')->findOrEmpty()->toArray();
  429. //师傅工单按钮状态
  430. $work_service_status = 0;
  431. //工单状态
  432. if($result['work_status'] == 1){
  433. $work_service_status = 1;
  434. }
  435. if($result['work_status'] == 2){
  436. $work_service_status = 2;
  437. }
  438. if($result['work_status'] == 3){
  439. $work_service_status = 3;
  440. if(date('Y-m-d') === date('Y-m-d',strtotime($result['appointment_time']))){
  441. $work_service_status = 4;
  442. }
  443. }
  444. if($result['work_status'] == 4 and $result['user_confirm_status']==0){
  445. $work_service_status = 5;
  446. }
  447. if($result['work_status'] == 4 and $result['user_confirm_status']==1){
  448. $work_service_status = 6;
  449. }
  450. if($result['work_status'] == 5 and $result['user_confirm_status']==2){
  451. $work_service_status = 7;
  452. }
  453. if($result['work_status'] == 5 and $result['user_confirm_status']==3){
  454. $work_service_status = 8;
  455. }
  456. if($result['work_status'] ==6){
  457. $work_service_status = 9;
  458. }
  459. if($result['work_status'] ==7){
  460. $work_service_status = 10;
  461. }
  462. if($result['work_status'] ==8){
  463. $work_service_status = 11;
  464. }
  465. if($result['work_status'] ==9){
  466. $work_service_status = 12;
  467. }
  468. return ['work_service_status'=>$work_service_status];
  469. }
  470. /**
  471. * @notes 取消操作
  472. * @param array $params
  473. * @return bool
  474. * @author likeadmin
  475. * @date 2024/09/19 10:48
  476. */
  477. public static function cancel(array $params): bool
  478. {
  479. Db::startTrans();
  480. try {
  481. $serviceWorkInfo = ServiceWork::find($params['id']);
  482. if((int)$serviceWorkInfo['work_status'] !== 0){
  483. throw new \Exception('该工单不可取消');
  484. }
  485. ServiceWork::where('id', $params['id'])->update([
  486. 'work_status' => 9,
  487. 'remark' => $params['remark']??''
  488. ]);
  489. // 对应订单状态修改
  490. RechargeOrder::where('work_id', $params['id'])->update([
  491. 'pay_status' => 2
  492. ]);
  493. ServiceWorkLog::create([
  494. 'work_id' => $params['id'],
  495. 'master_worker_id' => $serviceWorkInfo['master_worker_id'],
  496. 'opera_log' => "工单:{$serviceWorkInfo['work_sn']}已取消"
  497. ]);
  498. // 退款
  499. Db::commit();
  500. return true;
  501. } catch (\Exception $e) {
  502. Db::rollback();
  503. self::setError($e->getMessage());
  504. return false;
  505. }
  506. }
  507. /**
  508. * @notes 师傅结算操作
  509. * @param array $params
  510. * @return bool
  511. * @author likeadmin
  512. * @date 2024/09/19 10:48
  513. */
  514. public static function settlement(array $params): bool
  515. {
  516. Db::startTrans();
  517. try {
  518. $serviceWorkInfo = ServiceWork::find($params['id']);
  519. if((int)$serviceWorkInfo['work_pay_status'] !== 3){
  520. throw new \Exception('该工单非待结算状态');
  521. }
  522. //获取工单对应的商品id
  523. $order_sns = \app\common\model\orders\RechargeOrder::where('work_id',$serviceWorkInfo->id)->column('sn');
  524. $goods_id = OrderGoods::whereIn('sn',$order_sns)->value('goods_id');
  525. $rule = PerformanceRules::whereFindInSet('goods_id',$goods_id)->findOrEmpty();
  526. if($rule->isEmpty()){
  527. throw new \Exception('请配置商品业绩规则');
  528. }
  529. PerformanceLogic::calculatePerformance($serviceWorkInfo);
  530. Db::commit();
  531. return true;
  532. } catch (\Exception $e) {
  533. Db::rollback();
  534. self::setError($e->getMessage());
  535. return false;
  536. }
  537. }
  538. }